How it runs
First feed to first
recovered dollar —
seven steps.
No rip-and-replace. Volta Orange sits alongside your TMS and AP stack, feeds off the data you already have, and runs a rhythm you can staff to.
Step by step
Each step has an input, an owner, and an output.
Nothing here is a workshop or a strategy deck. Every step produces an artifact the next step consumes.
01
Week 1
Connect carriers, contracts, and sources
Carrier EDI, invoice inboxes, TMS, and container event providers are plugged in. Rate agreements and accessorial schedules load as the source of truth.
- Input
- Carrier credentials, rate PDFs, TMS access
- Output
- Live feeds, contracts on file
- Owner
- Volta Orange + your ops lead
02
Week 2
Backfill 30–90 days of history
Historical invoices are re-run against contracts and container events. First overcharge report and D&D exposure map lands, with what's still disputable clearly marked.
- Input
- Recent invoices and event history
- Output
- Backfill audit, disputable window
- Owner
- Volta Orange
03
Week 2–3
Reconcile every line to a contract and a container
Charges are normalized, tied to a shipment and equipment, and compared to the rate on file. Fuel, FX, and accessorials are checked against the schedule that applies.
- Input
- Normalized charge lines + contracts
- Output
- Line-level match with variance flags
- Owner
- System
04
Week 3
Flag overcharges and D&D exposure
Continuous checks surface rate variances, duplicate accessorials, missing credits, and containers past 50% of free time — before AP clears the invoice.
- Input
- Live invoices + container events
- Output
- Exception queue with dollar amounts
- Owner
- System
05
Week 3–4
Route exceptions to owners
Ops picks up detention risk. Finance picks up billing variances. Every flag has an assignee, an SLA, and the evidence pack the carrier can't hand-wave.
- Input
- Exception queue
- Output
- Assigned claims with SLAs
- Owner
- Ops + finance leads
06
Week 4+
Work claims to close
Disputes are filed with the BOL, rate sheet, and event trail attached. Carrier replies, credit memos, and status changes stay on the original claim — not in inboxes.
- Input
- Assigned claims
- Output
- Filed disputes, carrier responses, credit memos
- Owner
- Ops or finance owner
07
Monthly
Report recoveries and exposure
Recovery, open exposure, and dispute aging land in one view finance and ops both trust — and export cleanly to the report your auditor will ask for.
- Input
- Closed claims + open queue
- Output
- Recovery ledger, exposure report, auditor export
- Owner
- Finance
Book a walkthrough
Walk the seven steps against your carrier mix.
A 45-minute session with your ops and finance leads. We map your carriers, rate agreements, and current dispute flow — and show exactly where each step plugs in.